Error codes web service

No.

Description

-7001

An unspecified error was encountered. Please, contact our support with details of the problem (e.g. log files).

-7002

-7003

-7008

SOAP message could not be created

The SOAP message needed to communicate with the web service could not be created. Please, contact our support with details of the problem (e. g. log files).

-7004

The file format to be converted is not supported by the converter. The conversion is not possible.

-7005

-7006

Server error/error while converting

An error was encountered while converting a file on the server. The cause is either an internal server error or a problem with a file (or the contents of a file). Please, retry the conversion. If the problem continues please, contact our support with details of the problem (i. e. log files).

-7007

PDF file could not be saved

A file was created by the converter, but the file could not be saved temporarily on the local machine. The path to the operating system temp files does not exist, is invalid or cannot be used. Recheck the path for the temp. files and if the access rights are sufficient.

-7010

-7011

Source file does not exist / source file is locked

A file is to be converted, which either does not exist locally or is locked by another application. Please, recheck your script programming for logical errors.

-7013

-7014

-7015

SOAP/HTTP connection error

The web service for the conversion cannot be contacted. Please, check your IP address and port settings. Ensure that the web service is active on the server and that you have a connection from your client / server to the web service.