The view "Calls" offers three reports.
Call statistic
This report creates a call statistic. The calls are grouped by categories and sub totals and totals are calculated. Every call is also categorized as incoming or outgoing. When calling the report, the user can select between one of two report layouts:
1. | List of calls with data lines |
2. | List of calls without data lines (shows only the sums) |
Specialty: |
grouped by call category create total create sub-totals color emphasizes report information use of row definitions (in the data rows) |
Call statistic (Pre-set sum variable)
This report is equivalent to the report "call statistic". This report shows how a default (a starting value) is set for a sum variable. The sum of calls so far is set to a starting value.
Specialty: |
Pre set of a sum variable Group by call categories Create sub totals Create totals Highlighting by coloring Use of row definitions (in the data lines) |